Preparations - What you need to do first

Please read carefully!

Please make sure you have all the storage devices needed. You will need another recovery device where you can install the software and later save the recovered data to.
This may be:
  • another hard disk, ZIP drive or a USB stick
  • an undamaged partition on the same hard drive or
  • another workstation when you are part of a PC network.

Apart from this we highly recommend to make an image of the damaged device before the recovery process. For this you will need an extra storage device.
Doing this you will keep the original storage media in the best possible state and you may use it for a physical recovery procedure later in a laboratory if necessary. This applies especially if a physical damage cannot be excluded.
With every working process on a damaged disk more data are destroyed, even when only reading. You should not use Data LifeSaver on a disk itself that has too many physical damages. Create an image first and work on this!
Professional data recovery is always working on a copy; never on the original!
The more you work on a damaged storage device, the less data you will be able to recover. Cease all operating with the device. This includes surfing on the internet!